I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I’ll do it again, if I live long enough.

And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply

  • ℕ𝕖𝕞𝕠
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    11 months ago

    Eventually, over email, weeks later. At the time, I just needed to get on the road.