Honestly… this isnt the first time this has happened either. Been a paying customer for a long time now, and occasionally I get these upgrade buttons, which I am hoping are just bugs, as otherwise it would be very weird as I cannot upgrade to anything higher than Unlimited.

  • Treczoks@lemmy.world
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    7 days ago

    I don’t know Proton, but if you are already in the highest subscriber tier, why the f do you still get ads?

  • governorkeagan@lemdro.id
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    8 days ago

    I remember seeing something on Reddit a while back (well before the API fiasco) that this was a bug. Hopefully that is the case here as well.

    • helenslunch@feddit.nl
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      7 days ago

      How many times can they pretend this is a “bug”? They inject ads into my emails, regardless of whether I’m a paying user. And I can’t remove them from my entire account, I have to do it on a device-by-device basis…

      • cheddar@programming.dev
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        7 days ago

        These are two separate issues. I can easily imagine that this is a bug, and one with no impact whatsoever, so I can see why it hasn’t been addressed with an urgent hotfix. There is no business value in offering an already paying user to upgrade.

        • helenslunch@feddit.nl
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          6 days ago

          These are two separate issues.

          No, they’re the same issue. Both are annoying solicitations forced on paying users.

          • Wave@lemmy.ml
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            6 days ago

            You could host your own email if it’s really that big of a headache that you have to tell a guy that “No it’s the same issue trust me bro”

            It’s not even that hard anymore with Docker, it’s what I do.

            • helenslunch@feddit.nl
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              6 days ago

              It’s not even that hard anymore

              Self-hosting on it’s own is ridiculously complicated enough. Self-hosting email is something even seasoned users don’t recommend. Despite being an open protocol, many businesses will refuse to work with you, and big players in the email hosting biz send you straight to the spam folder if you use a server they don’t recognize. Even with Proton, this happens with regularity. Businesses tell me I need to use Gmail or go fuck myself and they don’t want my money.

              • Wave@lemmy.ml
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                6 days ago

                I dont have this problem, Sounds like a skill issue to me. Been doing it for over 3 years.

      • governorkeagan@lemdro.id
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        7 days ago

        I’ve personally never had this issue (I’ve been a paid user for the last 2 years). Like another commenter said, as annoying as it is, it’s not a super urgent bug. It doesn’t break anything or affect the functionality so it will take longer to get a fix.

    • Sunny' 🌻OP
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      7 days ago

      It seems to have removed itself for me by now. While it can be easily removed I’m more concerned about the possible marketing strategies from Proton.

      • Kayn@dormi.zone
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        7 days ago

        What are you concerned about? A new, more expensive plan appearing out of nowhere?

        Occam’s Razor applies here.