They changed their terms and conditions in September. That should allow you to cancel your connection earlier. Check your email, you may have had something from them.
Oh I don’t think it’s any coincidence that they’ve started sending me “if you rent with us now we’ll give you this great deal!” emails. I’m just trying to see if I can get cash up front like last time (£100) and then see how quickly I can bin them off.
When I first signed up with Zen, they gave a lifetime price guarantee. They don’t offer it any more (and the prices have actually fallen since!), but it was definitely a big breath of fresh air after virgin “press 1 to only increase the bill by £2.50 instead of £5” media.
Yeah, I am due a contact renewal and I am looking forward to speaking to disconnections:
“We can offer you this great deal that matches that offer.”
“Yeah, but they aren’t going to keep changing at irregular intervals.”
They changed their terms and conditions in September. That should allow you to cancel your connection earlier. Check your email, you may have had something from them.
Oh I don’t think it’s any coincidence that they’ve started sending me “if you rent with us now we’ll give you this great deal!” emails. I’m just trying to see if I can get cash up front like last time (£100) and then see how quickly I can bin them off.
When I first signed up with Zen, they gave a lifetime price guarantee. They don’t offer it any more (and the prices have actually fallen since!), but it was definitely a big breath of fresh air after virgin “press 1 to only increase the bill by £2.50 instead of £5” media.