I have a VanMoof S5. I wanted an ebike to do some riding around town to avoid taking the car everywhere. And it succeeded. I take my bike for all rides that can be done in 40 minutes or less (one way). So that shaves quite a bit off my car usage.
Would I buy it again? If Veloretti didn’t bring out their ace two, I would’ve said ‘yes’. Now, I would at least test ride the Veloretti. The customer service of VanMoof is shit. I’ve send them two messages about different subjects. The oldest one is 1,5 month old and they never replied (outside their automatic replies). They said they would reply within 5 business days, and they can even make money if they reply. I knew this upfront, so it was a calculated ‘risk’.
I have a VanMoof S5. I wanted an ebike to do some riding around town to avoid taking the car everywhere. And it succeeded. I take my bike for all rides that can be done in 40 minutes or less (one way). So that shaves quite a bit off my car usage.
Would I buy it again? If Veloretti didn’t bring out their ace two, I would’ve said ‘yes’. Now, I would at least test ride the Veloretti. The customer service of VanMoof is shit. I’ve send them two messages about different subjects. The oldest one is 1,5 month old and they never replied (outside their automatic replies). They said they would reply within 5 business days, and they can even make money if they reply. I knew this upfront, so it was a calculated ‘risk’.