I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I’ll do it again, if I live long enough.

And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply

  • ℕ𝕖𝕞𝕠
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    11 months ago

    Yes. The booking was completely wrong. The agent was unwilling or unable to understand my objections to a 36 hour rental instead of the 12 hour rental I was seeking, and I was already an hour late because the first car broke down almost immediately.