I seem to be having an issue logging in to Beehaw from a browser. I’ve tried Firefox and Chrome on Android and Windows, and Safari on an ipad. I either get a spinning circle or no change on the login button. I’ve tried disabling all of my extensions, but it doesn’t make a difference.

I’m able to access it through Jerboa, but Jerboa’s still pretty buggy for me.

Has anyone else run into this? Could this just be an issue with the influx of new users?

  • Valliac@beehaw.org
    link
    fedilink
    arrow-up
    3
    ·
    edit-2
    1 year ago

    Same, but it’s selective.

    I can access BH on:

    • Internet Explorer (desktop)
    • Jerboa (mobile)
    • Firefox (laptop)

    I can’t access on:

    • Chrome (mobile)
    • Firefox (desktop)
    • Actual Edge application (desktop) - this one’s weird and idk why i can access using IE but not Edge

    All come down to spinning wheel.

  • PenguinCoder@beehaw.orgM
    link
    fedilink
    arrow-up
    2
    ·
    1 year ago

    What browser are you running? If Firefox, what addons do you have that may be stopping network traffic such as U-Block Origin, PrivacyBadger, Noscript, etc…

    • Something Clever@beehaw.orgOP
      link
      fedilink
      arrow-up
      2
      ·
      1 year ago

      My main browser is Firefox, but I’ve tried it on a bunch. Disabling all of my addons hasn’t worked, and I tried it with a fresh Chrome install and the stock Edge browser in Win 10.

  • axibzllmbo@beehaw.org
    link
    fedilink
    arrow-up
    2
    ·
    1 year ago

    I’ve run into issues logging in with Firefox, I get the same infinite spinning circle you describe. I’ve found that Brave on desktop to be pretty smooth sailing for browsing beehaw so I would suggest giving that a go.

  • p7mriwqg6gvsqxi@beehaw.org
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    Had the same problem on mobile with the spinning wheel on the login button. I’m using a password manager to fill the fields and remembered that on some sites, the auto-fill messes with the web page and the values are not properly handled by the login process for some reason. So took a chance and copied pasted my password by hand and it finally logged in! May be worth a try if you haven’t already.

    • p7mriwqg6gvsqxi@beehaw.org
      link
      fedilink
      arrow-up
      2
      ·
      edit-2
      1 year ago

      Ho I found why it wasn’t working when using my password manager: the password length must not be higher than 60 characters. When typing/pasting a value manually in the password field, the web page automatically « trims » the excess I guess, but when using auto-fill with a password manager, something gets broken. I changed my password to one with a length of 60 (was using 128 before) and now it logs in correctly every time with my password manager.

      • Something Clever@beehaw.orgOP
        link
        fedilink
        arrow-up
        2
        ·
        edit-2
        1 year ago

        That might be it, I usually have a default password length in the 70s. I’ll try that after work and see what happens

        Update: This actually worked. I was able to log in on Firefox by copy/pasting, changed my password to under 60 characters, and now I can log in everywhere without a problem. There’s a chance it was a coincidence, since I hadn’t tried logging in for a day or so, but it’s definitely working now. Thanks for this; I never would have thought of it on my own.

    • Sendbeer@beehaw.org
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      I know this is late, but THANK YOU!!! I had been trying so many things like disabling ad blockers and Private DNS, browser settings, etc and didn’t even consider my password manager. Probably should keep this in mind going forward!

    • Something Clever@beehaw.orgOP
      link
      fedilink
      arrow-up
      2
      ·
      1 year ago

      This isn’t while signing up, just logging in with an existing account. I can’t remember exactly what happens when registering, but I’m pretty sure I got a page saying that the request needs to be approved and some other instructions.

        • NorthernLightMountain@mstdn.social
          link
          fedilink
          arrow-up
          1
          ·
          1 year ago

          @somethingclever for what it’s worth I’ve now tries signing up with Edge, Chrome, Firefox and Brave on Windows as well as Firefox, Edge and Brave on Android. Same situation all over. Just the spinning icon on the button and no hints of anything happening.

  • sparklingsquirrel@feddit.de
    link
    fedilink
    arrow-up
    1
    ·
    edit-2
    1 year ago

    Same issue here, just with another instance. I’m also using Jerboa to access anything.

    Edit: For me the issue was a blank space after my username. I deleted it and then it worked for me.