I’ve been boycotting PayPal for at least a decade, so I am somewhat out of touch with how they operate. Out of the blue, I received a call at a phone number paypal would not know I had. A bot said:
“This is Paypal calling to confirm the purchase of an iPhone. Press 1 to confirm this order or 2 to cancel” (paraphrasing)
Is that normal? Of course what I would like to know is whether my number was entered by someone as a typo, or whether this signals a malicious act. Or whether the whole call was fabricated and Paypal does not do this. And if it’s a malicious act, am I the victim, or was my phone number randomly entered with someone else as the victim?
If #paypal were on the ball, there would be 3 choices (confirm, cancel [customer changes their mind], or transaction unexpected [i.e. fraud]).
#askFedi
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PayPal does not do this. This is a phishing attempt
In 20+ years of having a PayPal account, I’ve never received any phone calls from them for any reason. I use them regularly. The only thing they’d know about any purchase is who I purchased from, not what I purchased. Your robocall is not legit.
Added: you’d probably be sent to a scammer who would be trying to get money from you if you pressed a number.
The chances of a call like that being legitimate are near zero regardless of the company. If you are not sure hang up anyway. Log into your account or call the company using a number from their website or something you know comes from the company like a billing statement.
If you haven’t used the account in a decade you should probably close it so that you don’t have to worry about scammers getting access to it.
No, they don’t do anything of the sort and “purchase of an iPhone” is a classic scammer sort of thing.
